Bulwark knows you care how information about you is used, stored, and shared. This page in conjuncation with our TERMS OF USE page will help you understand what information we collect and how we handle your information.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit Bulwarkalarm.com (the “Site”).

LAST UPDATED: March, 15 2019

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, when in available what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We will collect email, address, phone number, first and last names, and security related information as provided to us by the user through web forms. This information is not collected automatically and requires user input. Upon inputting the information the user agrees to share that personal information with Bulwark Alarm and possible affiliates.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you login and make a payment through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Customer Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Customer Information.

• Identifying the areas of our websites that users have visited.
• Personalizing content that users see on our websites.
• Our website analytics.
• Remarketing our products or services to visitors.
• Remembering user preferences, settings, and login details.
• Targeted advertising and serving ads relevant to user’s interests.
• Allowing visitors to post comments.
• Allowing you to share content with social networks

Users may modify and control how and when cookies are set through browser settings. If a visitor chooses to reject cookies, the website may not work to peak performance and users may miss some of the conveniences the site offers. The site visitor herein agrees to accept a different site experience by rejecting cookies.

As new technologies emerge, we may be able to improve our services or provide you with new ones, which means that we may create new ways to collect information on the site and our services. If we offer a new service or new features to our existing site, for example, these changes may result in our collecting new information in order to improve your user experience.

Our site will contain links to other websites. These websites are not under our control and are not subject to this privacy policy. We have no responsibility for these websites, their privacy policies or lack thereof. We provide links to other websites solely for visitor convenience. You acknowledge that your use of and access to these websites are solely at your risk.

Customer information is used to update account data and records. Therefore, we use this Customer Information to:
Communicate with you; when in line with the preferences you have shared with us, provide you with information or advertising relating to our home security services.
We use the Device Information that we collect to help us screen for potential risk and fraud, to identify website abnormalities by device, and more generally to improve and optimize our Site. Device Information may also be used as a form of visitor tracking where a unique device fingerprint can be found.

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website.-- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We may also use Personal Information in third party remarketing efforts (such as google's display network, and facebook's retargeting ads)

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
GOOGLE - https://www.google.com/settings/ads/anonymous
FACEBOOK - https://www.facebook.com/settings/?tab=ads
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Bulwark Alarm only provides home security services within the United States of America. This site and its services are not intended for residents outside of the U.S.

The Site is not intended for individuals under the age of 18.

Our general email guidelines are as follows:

• We will only send you emails if you provide us your email address and request information and/or service.
• We will not use false or misleading headers.
• We will not use deceptive subject lines.
• Emails will have our physical location.
• Emails will have an opt-out or unsubscribe link
• We will monitor third parties sending emails on our behalf.

As a home security company, we understand the annoyance of so many little things in life. SPAM is one of those annoyances. We consider spam to be emails that are sent to users who have not provided their email address to the company emailing them. Users that provide email addresses via web forms, over the phones, or in chat may receive emails. We do NOT consider emails sent to active customers that have provided an email address to be spam. All emails sent will have an unsubscribe link. All emails are sent only after following opt-in guidelines. Survey's, Newsletters, and Advertisements are sent from Bulwark's "Solicitations Emails" account and should be unsubscribed from the link in the email. Service related emails are sent from the "Customer Service Email" account and should be unsubscribed from the email link or by contacting a customer service representative. As the opt-in for each of these types of emails is different, users will need to opt out according to each plan.

Bulwark Alarm, LLC prohibits anyone from advertising this web site using unsolicited messages.

If you find any of our emails or emails using our domain to be an annoyance you may forward the offending email to service@bulwarkalarm.com and we will squash that email and others like it.

This policy's last updated status is displayed on this page. We may update this privacy policy from time to time as deemed necessary, updates may include changes to our practices or for other operational, legal or regulatory reasons. It is the user's responsibility to check this page for updates.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at service@bulwarkalarm.com or by mail using the details provided below: